Final stamp
Staff issues the stamp that completes the card. The completion is recorded against the card and tenant.
Reward liability
An available reward
is an open promise.
When a customer completes a card, the story is not over. The owner should know what is available, claimed, saved, or forgotten.
Control Available
Claimed rewards, unclaimed rewards, and rewards saved for later.
Why it matters
Unclaimed rewards are customers with a reason to return.
A paper card cannot tell you how many rewards are waiting. Webbership turns that grey area into an owner signal.
- See available and claimed rewards
- Let customers save a reward for the next visit
- Send useful Wallet notifications when there is a real reason
Lifecycle
A completed card does not disappear into a vague total.
Webbership separates progress from obligation. The customer can keep earning on a new card, while the completed reward remains visible until staff claims it.
Reward waits
The completed card becomes inactive, but it is not treated as redeemed until the reward is actually claimed.
New card starts
A fresh active card can start immediately with continuity or overflow progress, so the customer keeps moving.
Claim later
At the counter, staff can claim the waiting reward now or let the customer leave it for another visit.
Owner record
When the reward is claimed, Webbership logs a real redemption for Dashboard counts, exports, and ROI cost.
Why this matters
Bonus progress can make the next card feel warm without hiding what the business owes. Pending rewards stay separate from redeemed rewards.
Signals
Rewards show where the next action is.
Available
The customer earned the reward but has not returned to claim it yet.
Claimed
Know which rewards were used and whether the program is generating return visits.
Saved
Customers can leave a reward for later without losing progress.
Next action
A waiting reward is a concrete reason for a Wallet notification.
What this means for you
This is where loyalty becomes operational control.
You are not only tracking how many stamps were issued. You are tracking what you owe customers, which rewards were used, and where real return opportunities exist.